How Core Values Built a Successful, 26-Year Design Agency

Most agencies focus on performance. The best agencies focus on people. In this Agency Rise episode, Tara Ingalls shares how she built a thriving agency culture rooted in creativity, trust, flexibility, and core values. If you want:

• Better team retention
• Stronger culture
• Sustainable growth
• Less burnout

This episode is for you!

Podcast Highlights

01:32 Starting a Business During Uncertain Times: How challenging times can create unexpected opportunities.
05:52 “What Does This Make Possible?”: A simple mindset shift for navigating challenges and change.
06:28 Culture During COVID: How putting our team and clients first helped Tingalls thrive.
07:18 Finding Opportunity in a Downturn: Why staying responsive and true to our values led to our most profitable year.
08:46 Trust & Transparency: How open communication has helped us build a loyal, long-term team.
13:55 The Power of Networking: Why relationships and referrals remain our #1 source of new business.
14:15 Giving Back: How Tingalls has donated more than $200,000 in services to nonprofits since 2010.
17:10 Creating a Culture People Enjoy: How #CelebrateEverything keeps our team connected, creative and having fun.
21:54 Creativity vs. Billable Hours: Why creative teams need time to think, explore and recharge.
30:27 Lead With Your Core Values: Build your company around what matters most to you.