Tingalls Dzyn Case Study - Abell Insurance Agency
“Tingalls Dzyn produces a great product for a great price with phenomenal customer service.”
About the Client
Owner: Tom Abell
Been in business since: May 2010
Tingalls client since: May 2010
Services/products: Home, Auto, Renters, Umbrella, Motorcycles, and Small Business Insurance.
Target market: Main Street Businesses; Personal Lines; People looking to save around $400/year by switching.
The Client Needs
What did Tingalls design for you initially? My logo which quickly morphed into business cards and print. I also plan have Tingalls design a website in the future.
What did you want that to accomplish? Brand Awareness. I provided an idea of what I wanted and needed it executed.
Products: Logo Design with Logo Guide, Business Cards, Flyer, Sticker, Door Hanger and Postcard
What was your reaction to the initial designs? I love the way the logo turned out! The toughest part was choosing between all the great options. The work exceeded my expectations.
How has the work affected your business? My main goal was brand awareness. The door hangers Tingalls produced give an extra touch point to clients and overall, has brought more people in my door.
How do the designs help you compete in the marketplace? The business card is setting me apart from the competition’s same standard white boring business card. They’re giving me a second look because of the design.
What aspect of working with Tingalls is of most value to you? I appreciate the timely response to my edits.
What was your experience like working with our staff? It’s been great. I love the personal attention I get. For example, when I was setting up my email, they walked me through the process step-by-step and answered all of my questions. And, I really enjoy being able to stop into the office and give face-to-face feedback on designs.
If you had to describe Tingalls to a friend or colleague, what 3 adjectives would you use? Professional, Personalized and Timely
A Note from the Client
“I had never worked with a graphic designer and I was shocked by the quality of the designs that came back. I had a hard time choosing just one because you provided me with several great choices.
Have you ever heard of the Grandmother effect? Treat folks as well as you’d like your grandmother to be treated. If my staff can be half as great at customer service as the folks at Tingalls Dzyn, I’ll be excited.
In short, Tingalls Dzyn goes above and beyond to take care of the people they work with. I have and do recommend Tingalls to my clients.”
- Tom Abell, owner